YouTube CEO Susan Wojcicki has addressed concerns regarding the platform's decision to defend harassment.
Last month, Vox producer Carlos Maza tweeted a string of complaints about YouTube commentator Steven Crowder, documenting how Crowder had been consistently mocking his ethnicity and sexuality over years of videos.
Wojcicki addressed the LGBTQ+ community at CodeCon in California on Monday, saying she was “personally very sorry” about the incident, after being asked about the incident by Axios reporter Ina Fried.
“YouTube has always been a home for so many LGBTQ creators and that’s why it was so emotional, and though it was a hard decision, it was made harder that it came from us because we’ve been such an emotional home," Wojcicki said, regarding YouTube's decision to not take further action against offending creator, Steven Crowder.
Maza responded on Twitter saying, “If you don’t regulate hate speech and harassment, you haven’t created a ‘home’ for queer people. You’ve created a place where queer people have to pay an extra price - tolerating abuse - just to speak up".
No further action
On June 5th, YouTube shared a blog post discussing further steps to control and prevent harassment, but these new guidelines are failing to distinguish between discriminatory ideas, and news documentation, affecting other creators immediately.
Despite this, Wojcicki said YouTube would refuse to back down on its decision to not take action against Crowder and his content.
“It’s just from a policy standpoint we need to be consistent," Wojcicki added.
"Because if we took down that content, there would be so much other content that we need to take down, we don’t want to just be knee-jerk, we need to think about it in a thoughtful way.”