Some creators on Patreon have been left in panic after finding that the platform has declined their payout for this month.
According to tweets from Patreon users, internal problems with the platform caused every single pledge to a creator to be declined. This chargeback also allegedly triggered credit fraud marks from banks.
Those using Patreon as a crowdfunding tool have also posted screenshots of their patrons' pledges being declined in bulk. This isn't ideal for creators relying on Patreon as a main source of income.
So @PatreonSupport fucked up HORRIBLY last night. Not only did EVERY user paying with credit get declined, they also triggered credit fraud marks from the banks.— Mother's Basement @otakuthon (@G0ffThew) August 2, 2018
Check your payment options on patreon. Your favourite creator is probably getting fucked by this.
eep. pic.twitter.com/pGrx0QNoov— UpIsNotJump (@UpIsNotJump) August 2, 2018
Patreon is yet to comment on the issue. The last noise from the company was that it was resolving some connectivity issues.
Patreon is under maintenance while we investigate connectivity issues. Thank you for your patience as our team works to resolve.— Patreon Support (@PatreonSupport) August 1, 2018