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Patreon apologises for massive amount of declined payments

Patreon apologises for massive amount of declined payments

Crowdfunding platform Patreon has apologised after many creators were left unpaid this month. 

Yesterday the platform declined a large amount of payments made to creators, leaving a large proportion of creators without pay. 

Patreon has responded to the mistake on Twitter, stating that "external forces" caused issues with the platform. 

The platform is encouraging creators to tell their supporters to update their payment methods. Patreon is also contacting users affected with an update regarding the problem.

Payment shift

According to some creators on Patreon, the issues were caused by the platform moving its payment processor to the UK, which is why the problem affected more US creators. The platform has not confirmed this.

 


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Danielle Partis is editor of PocketGamer.biz and former editor of InfluencerUpdate.biz. She was named Journalist of the Year at the MCV Women in Games Awards 2019, as well as in the MCV 30 under 30 2020. Prior to Steel Media, she wrote about music and games at Team Rock.

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